This policy explains what information Choice collects, how we use it and the choices you have. It applies to choiceprobeauty.com, orders placed through WhatsApp and enquiries made to our team.
Information we collect
Our website does not ask you to create an account and does not collect payment details. We collect information only when you choose to share it:
- Order details: when you send your cart on WhatsApp, we receive the products, quantities and shades you selected, along with your WhatsApp name and number.
- Delivery details: your name, phone number and delivery address, shared by you to complete an order.
- Enquiries: anything you write to us through the enquiry form, WhatsApp, phone or email.
- Showroom visits: billing details needed to issue a GST invoice.
Information stored on your device
Your cart is saved in your own browser (local storage) so it is still there when you return. It is not sent to us until you choose to place your order on WhatsApp. You can clear it at any time by emptying your cart or clearing your browser data.
We do not use advertising or tracking cookies on this website.
How we use your information
- To confirm, prepare, bill and deliver your order.
- To reply to your questions and share product advice.
- To share wholesale quotations when you ask for them.
- To send offers or updates on WhatsApp, only if you have agreed to receive them. You can ask us to stop at any time.
- To meet legal, tax and accounting requirements.
We do not sell or rent your personal information to anyone.
Services we rely on
Some parts of the website are provided by trusted third parties, which may process limited technical information such as your IP address under their own privacy policies:
- WhatsApp (Meta): to receive orders and messages.
- Google: fonts, the showroom map and the product catalogue.
- Brand image servers: product photos are loaded from our brands' websites.
- Courier partners: your name, phone number and address are shared with them only to deliver your order.
How long we keep it
We keep order and billing records for as long as tax and accounting laws require. Other messages are kept only as long as they are useful for serving you.
Your choices
You can ask us to show, correct or delete the personal information we hold about you, or to stop sending you offers. Message us on WhatsApp or email us, and we will respond within a reasonable time.
Children
Our website and services are intended for adults. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact and grievances
For any privacy question or concern, please contact us:
- WhatsApp or call: +91 97260 94980
- Email: info@choiceprobeauty.com
- Showroom: Ground Floor 16-17, Galaxy Mall, Nehrunagar, Ahmedabad 380015, Gujarat, India
- Hours: Monday to Saturday, 10:00 am to 7:30 pm